Frequently Asked Questions

Everything you need to know about your BloomChic experience.

How do I determine my correct size?

We provide a comprehensive size guide on every product page. We recommend taking your measurements and comparing them to our specific brand chart, as sizing may vary between different styles and collections.

What is your return policy?

We offer a 30-day return window from the date of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached to be eligible for a full refund.

How long does shipping take?

Standard shipping typically takes 7-12 business days depending on your location. Once your order is processed and shipped, you will receive a tracking number via email to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' options like Klarna and Afterpay for your convenience.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 30 minutes of placement by contacting our customer support team; otherwise, the standard return process applies.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated automatically at checkout.